Support
How can we help?
Send a note and we'll get back to you as soon as we can.
Or email hello@horizonrunway.com
What to include
What happened, roughly when, and what you expected instead. Screenshots help but aren't required.
What we won't ask for
Passwords, account numbers, or a screen share. Support never needs any of it.
If Horizon Runway looks down
The app runs on your device, so most outages are a stale tab. Reload the page first, then tell us.
Security or privacy
Put 'Security report' in the subject line. Those go straight to the top of the inbox.